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One-year Warranty
on Remanufactured Lower Units
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90-Day Warranty
on all used parts
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Minimum Parts Charge
is $35.
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Our Service Advantages
All service work is done on
a collaborative effort
In
order to maintain high quality workmanship on all service our mechanics
work on a collaborative basis and combine their knowledge and expertise.
All service projects are overseen by multiple mechanics to not only
ensure higher quality of work, but to cut down on labor charges and
service time. When a job is done off site a mechanic can send photos
to the shop or to another mechanic for review. They stay in contact
throughout the job in order to maintain a high quality of work, and
save time.
Save all used parts see what
failed
In
order to help our customers prevent future problems, we save any damaged
parts that are removed from the motor. We will be more than happy to
show these parts to the customer and explain what may have caused the
damage. One of our goals is to help you be aware of how to avoid the
problem in the future, and therefore save you money.
Extensive used parts inventory
At
the Outboard Exchange we have over 26,000 square feet of used parts. The ability to select a used part from our
inventory for a job is often the deciding factor when deeming a motor
repairable. We save our customers money on a regular basis by opting
for a used part instead of the costly alternative.
Estimate on repairs before
the work is done
We give a full parts and labor estimate on every job before we go forward
with it. Providing you with all the information you need to make an educated
decision on how we should proceed with the repair. It also allows us
to review all the service and part options for your motor with you before
we start any repair.
Accounts with 10 different
wholesalers
Having
accounts with multiple wholesalers ensures we can get hard to find new
parts and lets us shop around for the best prices. It also allows you
to receive your parts in a timely fashion (most of the time next or
same day.)
In business for over 15 years
We
have been providing service and building motors for over 15 years. This
insures that you will receive reliable service and products. We have
established many connections with marine service providers, shops, and
dealers. This gives us the resources we need to complete jobs efficiently
and get parts that many others can not.
Remanufacturing services
From
the beginning we have been remanufacturing whole motors, power heads,
and lower units. This means we have the knowledge and experience to
build motors quickly and reliably. Using service bulletins and personal
experience we replace and repair items that commonly fail or remove
them completely.
Fuel savings surveys
We
offer this service to give your motor the best fuel economy possible.
One of the most common reasons for a boater to not use their boat is
fear of gas prices and the amount of gas they will use on a simple fishing
trip. Our goal is to lower the cost of your boating experience, allowing
you to enjoy your boat more and more often.
Google us, check out thehulltruth.com
Our
best advertising is word of mouth, made even more powerful by the web.
You can visit boating forums and ask about us for your self or check
out forum threads other people have written about us. Thehulltruth.com
has a thread in which a potential customer was wondering about the quality
of our remanufactured motors. After getting feedback from other members
of the site purchased a motor from us.
The Hull Truth Forum
1 year warranty on all work
and parts install
A
warranty is a very important part of the service you receive from any
store or dealership. We offer a one year warranty on all service and
parts installation. All warranty work is performed by us and completed
in a timely fashion so you can get back on the water.
An unbiased approach to repairs
Every
repair is started the same way, a 1960 motor is approached the same
way a 2007 motor is. We start with spark and compression tests, these
often tell us if the motor is good or not and point us in the direction
of any problems the motor may be having. We are honest and up front
about every repair, there are no quotas or need to order a certain number
of parts for us to worry about. Saving you aggravation and money on your motor is our goal.
Hauling offered
When
a customer keeps their boat in the water or does not trailer their boat
we can haul the boat to the shop and perform the work that is needed. We can just as easily
return the boat to the location we picked it up from via water or trailer.
Put a cap on the amount you
want to spend
Often
a motor is only worth so much to a customer or they are on a budget,
so we can actually put a price cap on the job. We do this quite often
and can call with price and status updates on a regular basis throughout
the job. One of the reasons we see people get rid of a boat or motor
or deem it “totaled” is cost. Working with the customer to stay
with in a price range is never a problem and often we get the job done
under budget.
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